Vista / homepage web redesign and navigation/shopping experiences

 
 

About the project

Vistaprint is known for business cards.

I identified that…

Have you heard of VistaPrint? What comes to mind? Business cards, right? That’s correct… and that’s the problem. Customers come to the VistaPrint website to buy 1 thing, and that’s usually a stack of business cards, and they bounce. They don’t browse other products and they generally don’t return.

https://vistaprint.app.box.com/s/7wdfpyh297i0vwaeeaocd9afibtg240m

Vistaprint is more than business cards, even more than “print.”

VistaPrint offers more than business cards. Do you know they also offer a free easy-to-use graphics editor like Canva, an instant logo-maker for non-designers, and for-hire professional design services?

Pairing digital services with classic 20-year-old ecommerce company known for quickly printing relatively inexpensive business cards

Did new visitor homepage and then extended that thinking e2e with a quick follow up of a returning custom homepage (Show details of this one with Camilla)

 

The problem I solved (my role in identifying / understanding it)

Defining the audience + speaking their language

I understood the problem to be…

I worked with the ____ team to uncover _______ data about which customers we should write to. We defined them as “_______” internally

I collaborated with ___ tea to uncover that ____. Mention who the target segment is and why.

1-2 paragraphs MAX. Use lists. Optimize for scanning. Content design your own Content Design portfolio.

How we knew this was a problem

Goals (of this work - what does success look like?)

1-2 paragraphs MAX. Use lists. Optimize for scanning. Content design your own Content Design portfolio.

Site navigation is one

My role + process

What I did, Who I worked with, My process, How i drive the project forward

Worked with VP of Marketing, 3 UX designers

The process for iterating, diverging, and converging on these designs was____.

I collaborated on ____. I specifically led _______. 1-2 paragraphs MAX. Use lists. Optimize for scanning. Content design your own Content Design portfolio.

Created bulleted list of things I did

I led _____ and contributed on _____.

I worked cross-functionally to solve this problem

How I drove the team or project forward

-MAZE SURVEY-

-COMPTETIOR AUDIT-

-VOICE & TONE-

-STAKEHOLDER WORKSHOP-

-CONCEPT PROTOTYPES-

-TERMINOLOGY TESTING-

-TEMPLATED CONTENT MAPPING-

-NAVIGATION CARD SORT-

-NAVIGATION IA (map)-

-NAVIGATION FINDABILITY TESTING-

Outcomes

Did I solve the problem? How do I know? What did I learn?

How we got to the new nav and “Curated Collections”…

Data metrics + personal learnings <3

Goals

The process for iterating on these designs was…

Goals

The process for iterating on these designs was…


My Process

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Feature 3

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